BENCHMARKING
Benchmarking (also "best practice benchmarking" or "process benchmarking") is a process used in management and particularly strategic management, in which organizations evaluate various aspects of their processes in relation to best practice, usual…
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CONTROL CHARTS
If the chart indicates that the process is currently under control then it can be used with confidence to predict the future performance of the process. If the chart indicates that the process being monitored is not in control, the pattern it reveals can help determine the sour…
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STATISTICAL QUALITY CONTROL
Basic Concepts Statistical Quality Control or Statistical Process Control (SPC) is an effective method of monitoring a process through the use of control charts. Control charts enable the use of objective criteria for distinguishing background varia…
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QUALITY INSPECTION, QUALITY ASSURANCE AND QUALITY CIRCLE
QUALITY INSPECTION It is the act of monitoring or observing, (usually involving sampling and related sampling plans ) , a process , procedure, or service to insure compliance with the operational definition and to insure that all customer requirements or internal…
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ACCEPTANCE SAMPLING
Acceptance sampling is an important field of statistical quality control that was popularized by Dodge and Romig and originally applied by the U.S. military to the testing of bullets during World War II. If every bullet was tested in advance, no bullets would be left to s…
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ZERO DEFECTS
" Zero Defects " is Step 7 of "Philip Crosby's 14 Step Quality Improvement Process". Although applicable to any type of enterprise, it has been primarily adopted within industry supply chains wherever large volumes of components are being purchased (com…
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THE TQMEX MODEL
TQMEX model advocates an integrated approach for managing quality in order to support the transition to systems management. This is an ongoing process of continuous improvement that begins when the company commits itself to managing by quality Japanese 5 –S …
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