e-mail etiquette

ADVANTAGES AND CHALLENGES OF E-MAIL

1.  provide a permanent record
2. cheaper
3. don't have to play "phone tags"
4. universal access
5. accessibility of all type of data

E-MAIL ETIQUETTE

1. 1. make sure that your email contains greetings.
   2. Address your contact with the appropriate level of formality and make sure you spelled their name correctly.
   3. check your mail correctly and ensure that mistake proofed 
   4. be sure that all details are brief and relevant
   5. beware of grammar and punctuation
   6. try to avoid   emotional sentences 
   7. check address
   8. address your self
   9. dont use key words or jargons
   10. Be sure the Subject: field accurately reflects the content of your email.
   11. Don't hesitate to say thank you, how are you, or appreciate your help!
   12. Always end your emails with "Thank you," "Sincerely," "Take it easy," "Best regards" - something!
   13. Do not type in all caps. That's yelling or reflects shouting emphasis.
   14. Do not use patterned backgrounds. Makes your email harder to read.
   15. use business letter head
   16. response promptly
   17. Never send anyone an email they need to unsubscribe from when they didn't subscribe in the first place