e-mail etiquette

ADVANTAGES AND CHALLENGES OF E-MAIL

1.  provide a permanent record
2. cheaper
3. don't have to play "phone tags"
4. universal access
5. accessibility of all type of data

E-MAIL ETIQUETTE

1. 1. make sure that your email contains greetings.
   2. Address your contact with the appropriate level of formality and make sure you spelled their name correctly.
   3. check your mail correctly and ensure that mistake proofed 
   4. be sure that all details are brief and 

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beware of grammar and punctuation

try to avoid   emotional sentences 

check address

address your self

dont use key words or jargons

Be sure the Subject: field accurately reflects the content of your email.

Don't hesitate to say thank you, how are you, or appreciate your help!

Always end your emails with "Thank you," "Sincerely," "Take it easy," "Best regards" - something!

Do not type in all caps. That's yelling or reflects shouting emphasis.

Do not use patterned backgrounds. Makes your email harder to read.

use business letter head

response promptly

Never send anyone an email they need to unsubscribe from when they didn't subscribe in the first place