The internet provides several software tools
to take maximum benefits from the net. It is possible to communicate with
people all around the world. Information on various subjects can be accessed
very easily. A user can navigate from one topic to another and download any
information required by him. Friendship can be built by people of related
interest from around the world. Further business can be done and product can be
advertised on the Internet. The following are some of the services that can be
exploited by an Internet user.
1. E-mail
2. FTP
3. Usenet
4. Telnet
5. Internet Relay Chat (IRC)
6. World Wide Web
1 . Electronic
Mail (E-mail): E-mail is an electronic message sent from one
computer to another.
2. File Transfer
Protocol (FTP):FTP (File Transfer Protocol) is the
simplest and most secure way to exchange files over the internet.
3. Usenet:Usenet is acting
like a huge bulletin board with thousands of newsgroups and subgroups.
4. Telnet:Telnet allows
internet users to access another computer linked to the internet.
5. Internet Relay
Chat (IRC):Internet Relay Chat is a real time
internet based chat service, in which one can find ‘live’ participants from the
world over. It is a multi user chat system that allows many people to
communicate simultaneously across the Internet.
6. World Wide Web
(WWW):Information can be accessed on the
internet through the World Wide Web. Web is a system of organizing, linking and
providing access to related internet files, resources and services.
INTERNET IN INDIA
The internet is very popular now and is
growing rapidly in India. In the beginning, internet was made available to
Education and Research Network (ERNET) and National Informatics Network
(NICNET) only. Internet connection was restricted to private organizations and
individuals. This was mainly due to the absence of an agency to provide
internet connectivity.
In 1995, VSNL (Videsh Sanchar Nigam Limited)
Mumbai, the external telecom provider was given the approval to extend internet
facilities commercially to individuals and organizations. Internet, which was
available only in few cities in India and through VSNL only, is rapidly
increasing since internet connection is entered to the nook and corner of India
and private internet service providers coming into the picture.
India also extended the age of e-commerce, the
day the government deregulated the Internet Service Provider Policy in November
1998. VSNL, MTNL, Satyam Online, Intel India are some of the popular ISPs
already providing access to internet in India. As a result of these reforms,
the number of internet subscribers has been steadily increasing.
At present Indian sites are increasing on the
web ranging from the history of India to matrimonial advertisements.
Information on travel, culture, art, education etc are now available on the
internet. The internet is widely used for enabling transactions as a medium of
electronic commerce. Now internet has become an integral part of trade and
commerce in India.
BUSINESS USE OF INTERNET
Business concerns use internet for a variety
of purposes. Some of the major uses of internet in the business field are
enumerated below.
1. Access to
databases :Internet is highly useful to a business to
access complex databases. For example with the help of internet, a company can
access financial databases.
2. Electronic
Commerce:Buying and selling products and services on
internet is called electronic commerce.
3. Electronic Mail:The electronic mail (E-mail) is widely used by
companies to communicate faster between companies, customers, workers and
outsiders.
4. Conferencing:Companies are also making use of internet to
conduct both audio and video conferencing to discuss important issues by
executives locating at distant places.
5. World wide
audience:The Internet is a worldwide network allowing
the business to reach people all over the world. It helps to capture the
attention of customers even very expensive advertising could not achieve.
6. Provide product
information:Internet give customers direct access to
information about your products. Some people prefer to collect information
about products by themselves. The Internet has an great ability to make
information about your company’s products or services available to potential
customers.
7. Save on
literature costs:Providing the information online reduces the
need to print and mail product literature, thereby resulting in significant
cost reductions.
8. Provide easy
access to customer service representatives:Human interaction cannot be totally replaced
by even the best graphical interface. When customers have a question, or would
like to speak with a person, provide a list of contacts and phone numbers or
allow them to send e-mail directly to a customer service representative,
requesting that they be contacted.
9. Recruit new
employees:Many companies provide current information
about job openings and attract talented people from places they could not reach
otherwise.
10.
Provide on-line service:Many products and services can be delivered
over the Internet.
11.
Eliminate the middleman:Middlemen exist in some industries where there
are barriers to direct contact between producers and consumers. The Internet is
a vehicle for removing these barriers. This lowers prices for consumers and
increases profits for producers.
12.
Entertainment programs:Media and entertainment companies use the
internet to broadcast audio and video, including live radio and television
programs.
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