CHARACTERISTICS OF OM
1.manufacturing ability is competitive advantage
2.service orientation
3.disappearance of smokestakes(pollution)
4.small has become beatiful
OBJECTIVES OF OM
1.PRIMARY OBJECTIVES
-to reduce cost of production
-to improve product quality
-to fix time schedule
2.SECONDARY OBJECTIVES
-proper utilisation of machines
-material control
-manpower utilisation
-manufacturing services
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